Ordering our FTP Backup Space is always a good choice for saving important data on external storage.

Using that backup space can be done in many different ways, I will show you some of the most reliable ones.

Please note, that a connection to our backup space can only be established within our data center. Therefore, a connection is only possible between your server and the backup server, both are located in our data center.

You also need to configure our DNS resolvers, those resolvers are configured as default in any installation - if you changed something and need help setting them up, please contact our support. You can simply test the configuration by using ping on your server: ping backup.domain.net, if the name is resolved to an IP address, you are using the correct configuration. Please notice that the name of the server can differ, for example, it might be backup-2.domain.net. You will find it in your e-mail with the credentials.

Windows:

On our Windows servers, you have a graphical user interface (GUI) via RDP, so a third-party application such as Filezilla can be used without any annoying configuration steps. In Filezilla, you can connect using the information as follows:

Host: backup.domain.net
Username:
Password:

You should be connected now using encryption and you can transfer all the data you want to save.

An alternate way is to mount the backup space directly as a network drive.
Open "This PC" where your drives show up and choose "add network location".

Please enter this address:
ftp://<username>:<password>@backup.domain.net

Unfortunately, Windows does not support implicit FTP encryption, therefore, we highly recommend using some third-party FTP client application.

Linux:

On Linux, you can either use an FTP client or mount the backup space using some additional software.

Almost any FTP software can be used here, we recommend using lftp which supports encryption via FTP. Depending on your distribution, the necessary package can simply be installed, e.g. by issuing apt-get install lftp .

For the best performance while transferring the data, we recommend creating an archive, e.g.
tar -czf backup.tar.gz /home/File_1 /home/File_2

Now you can conveniently upload your files to the backup space using lftp:

:~# lftp
lftp :~> set ftp:ssl-force true
lftp :~> set ssl:verify-certificate no
lftp :~> connect backup.domain.net
lftp backup.domain.net:~> login <Username>
Password:

Since you are now successfully connected to the backup space, create a directory
mkdir backups

and move into.
cd backups

Finally,  you can upload your archive:
put /path_to_file/backup.tar.gz .

Similar to Windows, you can mount the backup space directly into the local file-system structure. On Linux, you have several advantages like mounting with encryption. What you need is curlftpfs and some dependencies.

First, install those packages from your repository:
apt-get update && apt-get install fuse fuse-utils curlftpfs

On Debian 8 (Ubuntu 16.04) and later the package "fuse-utils" might not be available anymore.

Just enter the following to install all necessary packages and dependencies :

apt update && apt install curlftpfs

For CentOS 7 you need to install the EPEL repository first :

yum install epel-release
yum install curlftpfs

Now create a folder where you want to mount your backup space:
mkdir /mnt/ftp

To prevent other users from seeing your password in the process overview (top, htop, ps, etc.), you need to put the following information into your .netrc file. This file should be located in your user's home directory but might have to be created first.

machine backup.domain.net
login <username>
password <password>

You can now mount the backup space via FTP with the following command:
curlftpfs -o ssl,no_verify_peer backup.domain.net /mnt/ftp

On CentOS7 you might experience difficulties when accessing the folder, in that case, try remounting the FTP without SSL encryption.

umount /mnt/ftp/ && curlftpfs -o no_verify_peer backup.domain.net /mnt/ftp

Another option is to start curlftpfs in the foreground with the parameter "-f".

curlftpfs -o ssl,no_verify_peer backup.domain.net /mnt/ftp -f -v

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